Introduction to Bitget’s Privacy Policy
Bitget is committed to protecting your personal data. This policy outlines how we collect, process, and manage your information to ensure your privacy is maintained. Understanding this privacy notice is crucial for every user before they interact with our services.
Purpose of the Privacy Notice
This privacy notice explains how Bitget collects, processes, and protects your personal data when you use our services, including our website and mobile app. It also outlines your rights regarding your data.
Who We Are
Bitget is operated by BTG Technology Holdings Limited, which is responsible for managing your personal data. If you have any questions or concerns regarding our data practices, you can reach out to us at [email protected].
Data Collection
What Data We Collect
We collect various types of information, including:
- Identity Data: Name, biometric data (like images), identification documents.
- Contact Data: Email address, phone numbers, and proof of address.
- Financial Data: Bank account details, payment card information.
- Transactional Data: Details about transactions made through our services.
How We Collect Your Data
We gather information through direct interactions (like account registration), automated technologies (cookies, server logs), and third-party sources (social media platforms).
Usage of Data
How We Use Your Data
Your data may be used for various purposes, including:
- To register you as a new customer.
- Compliance with legal obligations (e.g., anti-money laundering requirements).
- To provide, manage, and facilitate our services.
- To communicate with you about your account and perform crucial service functionalities.
Data Security
Bitget implements a variety of security measures to protect your personal information from unauthorized access or misuse. We conduct regular reviews of our data protection processes to keep your information safe.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including legal, regulatory, accounting, or reporting obligations. Typical retention periods include:
- Customer data for the duration of your relationship with us and up to 7 years post relationship.
Your Legal Rights
As a user, you have certain rights concerning your personal data:
- Access: You can request to see your personal data.
- Rectification: You may correct any inaccuracies in your data.
- Erasure: You can request deletion of your personal data under certain conditions.
- Opt-Out: You can opt-out of marketing communications at any time.
Changes to this Privacy Policy
We may update this privacy policy occasionally, and we will inform you of significant changes via the website or direct communication.
Contact Us
If you have concerns regarding this privacy notice or wish to exercise your rights, please contact us at [email protected].
Conclusion
Understanding Bitget’s privacy policy allows users to engage with our services confidently, knowing their personal information is handled responsibly and in compliance with applicable laws.