Introduction
Fellow Binancians, we are thrilled to announce the launch of the Binance P2P Merchant Protection Plan, crafted specifically for new and existing P2P merchants in selected MENA and South Asia countries. This initiative aims to promote a secure and supportive trading environment.
Why Join the Merchant Protection Plan?
- Safe Trading: Designed for both new and active traders, ensuring your investments are safeguarded against unforeseen issues.
- Increased Trading Volume: Existing merchants can leverage this plan to boost their trading activities.
Promotion Period
- Effective from 2025-10-16 00:00 (UTC) to 2025-12-31 23:59 (UTC).
Benefits of the Merchant Protection Plan
New Merchants
- Automatic Enrollment: New merchants who join Binance P2P during the promotion period will be eligible for the Merchant Protection Plan immediately.
- No Minimum Requirements: No minimum trading volume or order count is needed to claim compensation for any chargebacks or account freezes.
Existing Merchants
- Eligibility on Trades: Active merchants completing P2P orders during the promotion period qualify for protection.
- Qualifications: To be eligible for specific order protection affected by chargebacks, merchants must achieve 200 orders and a trading volume of $75,000 weekly.
Financial Protection Details
- Compensation Up to $500: Compensation is available for affected orders capped at $500.
- Additional Benefits: Special provisions for ad bidding orders and Gold/Pro/Shield merchants.
- Protection from Losses: Coverage is provided against chargebacks and bank freezes.
Conditions for Compensation
- Compensation applies to orders up to $500, which is the maximum for higher amounts.
- Compensation related to a completely frozen bank account is limited to $500 or the actual order amount, whichever is lower.
- Calculations will be in USDT, using the real-time price on the approval date.
Additional Compensation Eligibility
- Ad bidding orders and higher-tier merchants may receive extra up to $500 in compensation.
How to Claim Compensation
To qualify, merchants must submit a compensation claim within 30 days from order completion. Additionally, at least two of the following requirements must be fulfilled:
- Judicial confirmation of account freeze lasting over 15 days with affected amounts.
- Documentation from judicial authority for transaction verification, including:
- Bank freeze notice/email
- Video evidence from the merchant’s banking portal
- Matching transaction and freeze documents.
- The merchant’s bank account should have been exclusive for Binance P2P trades for 90 days or more.
Ineligible Scenarios for Compensation
- Accounts that were frozen prior to the launch of the Protection Plan.
- Failing to provide feedback to Binance Support within 30 days post-order completion.
- Transactions involving third-party payment methods or any additional funds post-freeze.
- Merchants with repeated policy violations.
Compensation Process Overview
- Following approval from Binance P2P, compensation will be issued in USDT.
- The compensation amount will correlate with the order amount causing the chargeback or freeze issues.
- Additional compensation may apply for certain merchant categories.
Terms and Conditions
- The campaign is exclusive to Binance P2P merchants using fiat from designated MENA and South Asian countries.
- Only completed orders within the promotion period qualify.
- Participants must adhere to the Activity Terms and other incorporated terms, as stated in Binance’s agreements.
Conclusion
Join the Binance P2P Merchant Protection Plan to enhance your trading experience and enjoy peace of mind during your transactions. For detailed queries, reach out to customer support. Thank you for choosing Binance!